Bode Interiors | Terms & Conditions
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Terms & Conditions

BODE INTERIORS TERMS AND CONDITIONS:

Acceptance of your order will be on the understanding that you have read, fully understood and agreed to these Terms and Conditions:

OUR ESTIMATE

Our estimate for supply of goods and services will be prepared based on agreement between yourself and Bode Interiors and is valid for one month from the date of issue. A signed copy of our acceptance form is required before commencement of order.

CHANGES AND VARIATIONS

In the event, that any changes or variations to the initial quotation are made then the following procedure must be adopted:

  • You will notify us in writing (or email) if you require any changes. We will use all reasonable endeavours to accommodate these. If we cannot, the original will be adhered to. Any changes or variations instructed directly to any contractor or supplier will fall outside of the contract.
  • We will notify you of the costing for any changes or variations. No additional work, which increases the cost of the estimate, will be undertaken until payment has been made pursuant to these Terms and Conditions.

YOUR ORDER

If you choose to accept our estimate the goods will be placed on order upon receipt of your deposit. If there are any aspects of this quotation that are unclear to you, they should be raised prior to acceptance. Although every effort is made by us to ensure recommended components are suitable, it is your responsibility to check with us that all details of your order are in accordance with your requirements.

PAYMENT TERMS

A 70% deposit will be required on placement of order for soft furnishings, with final payment due on day of fitting.
Full payment will be required on placement of bespoke furniture orders and hardware.
Please note that deposits are not refundable under any circumstances.

BESPOKE GOODS

Bespoke furniture and accessories that are made to order cannot be refunded under any circumstances unless they are faulty or damaged.

RETENTION OF TITLE

In the event, that goods are supplied to you then these goods shall be held by you at your risk however ownership of any goods shall not pass to you until these goods have been paid for in full.

DELIVERY

We will contact you approximately one week prior to delivery to arrange a mutually convenient date. Every effort will be made to deliver your goods on time, however under no circumstances will refunds be given if delays beyond our control are incurred.

Please ensure that necessary access is available for safe delivery and remove any delicate objects in preparation. Please check all products before signing. You or your appointed agent must report any defects, damages or shortfalls to Bode Interiors, immediately after delivery, we will not be held responsible for any damaged goods.

Although every effort is made by us to ensure recommended products are suitable for your requirements it is your responsibility to ensure that you have consulted with the designer to ensure that the upholstery, furniture and selected pieces you have ordered will fit into your home, returns will not be accepted. If you decide to collect your order from us personally you will be required to sign a collection note at that time and will therefore be fully responsible for the safe transport of your goods from that point.

SUB CONTRACTORS

In instances where sub-contractors are recommended by Bode Interiors and payment made directly to them, then their own terms and conditions will apply, Bode Interiors will not take any responsibility for any issues arising from these works and should be raised directly with the contractor payment

STORAGE

A mutual delivery date will be agreed. Goods will not be able to be stored, if storage is required charges may be applied.

SPECIFICATION AND COLOUR

All images shown on our website, and company literature are for guidance only and exact shades of wood, fabrics and other natural products cannot be guaranteed. For example, wood is a natural product and therefore slight movement and variation in colour and grain can occur. Samples should be regarded as approximate representation only.

All fabrics are susceptible to fading if exposed to strong or natural light for prolonged periods. Silk, by its nature, is particularly susceptible and will fade if exposed to strong direct natural or artificial light for prolonged periods and therefore light proof linings should be requested. We are unable to accept liability for fading. We would also draw your attention to the fact that where fabrics are subject to variations in atmospheric conditions, shrinkage and/or dropping may occur in situ for which we cannot be held responsible.

PRICING

Bode Interiors reserves the right to revise their prices at any time without notice. If a product is listed at the incorrect price due to a printing or typographical error we have the right to refuse orders placed prior to contract.

USE OF INFORMATION

All designs generated by us remain the property of Bode Interiors.

DISPUTE RESOLUTION

The Law of England and Wales is the applicable law. If either party requires that any dispute or difference shall be referred to arbitration in accordance with this agreement then the requiring party shall give notice to the other to such effect and the dispute or difference is to the referred to arbitration in accordance with this agreement. The final decision of a person to be agreed between The parties or failing agreement within fourteen days of the date on which the Notice of served, a person appointed by the BIID or a responsible officer on the application of either party.

EXCLUSION LIABILITY

Bode Interiors exclude all liability and responsibility for any uninsured loss or damage that may result to you or a third party in connection with the supply and installation of goods.

ORDER CONFIRMATION

I have read and agree to the terms and conditions set out above and accept the estimate provided by Bode Interiors.

Date: _____________________________________________

Name and Surname: _________________________________

Signature: _________________________________________